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Level 1

4 points

Restrictions Code

I want to erase everything on our old ipad air so I can give it to a friend. I can not remember the restrictions code. How can I get this code?

iPad, 9

Posted on Oct 26, 2019 9:01 PM

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Level 10

230,678 points

Posted on Oct 26, 2019 9:05 PM

You cannot. It only exists on the iPad. You are going to have to put the device into Recovery Mode and restore it to factory. See this support document for restoring a device that you forgot the passcode for. It will wipe the device. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

This might help as well, What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 10

230,678 points

Oct 26, 2019 9:05 PM in response to taiah51

You cannot. It only exists on the iPad. You are going to have to put the device into Recovery Mode and restore it to factory. See this support document for restoring a device that you forgot the passcode for. It will wipe the device. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

This might help as well, What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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Restrictions Code

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