You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

WILL NOT DOWNLOAD, IT SAYS AN ERROR OCCURRED.

Trying to download and update with Mojave and keep getting that an error occurred, timed out, etc. Does anyone know what I can do?

MacBook Air 13", macOS 10.14

Posted on Oct 27, 2019 9:39 PM

Top-ranking reply

Level 8

42,590 points

Posted on Oct 27, 2019 11:44 PM

Are you using WiFi to download, that may be the issue, are you able to use a cabled connection to your router,

USB to ethernet or Thunderbolt to ethernet adapter. If you can only use WiFi then whilst it is downloading then

do not use the Mac whilst doing so and limit any other devices access to your internet connection.

View in context

Similar questions