You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought a new iMac September 13, 2019 but I’m not seeing the offer for the free year of Apple TV+ in the Apple TV app. I’m running macOS 10.15.1, build 19B88. I’ve followed the directions available to me to no avail. How do I get my Apple TV+ subscription going?
iMac 21.5" 4K, macOS 10.15
Same issue here. Purchased new iMac on 10/23 and upgraded to Catalina but I can't activate the free 1 year subscription. I spent a few hours on the phone with AppleCare and they transferred me around but were not able to fix this. I eventually gave up while waiting in hold. Frustrating.
It's a roll out thing i think. It's not ready for all the people at the same time. Probably during the week will appear. In my case ( i live in Portugal) i talked with apple support and the answer i received was that during the next days should appear ( the exact word was in Portugal everything starts appearing a bit later )
I emailed them last night and just got the activation code with the same deal—1 year and 7 days of Apple TV+.
According to this article (https://www.macrumors.com/2019/11/04/apple-tv-redeem-codes-1-year-free-trial/), I submitted a request to iTunes support; we’ll see what happens.
UPDATE: I called Apple support again and they connected with an iTunes advisor. She gave me an activation code which enabled the subscription. I now have 1 year plus 7 days free.
Hey, one question for what email did you send and with what information ?, thanks
Can’t activate 1-year free Apple TV+ subscription. I bought an iMac on September 13, 2019.
