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How to find a lost i phone with the same icloud account

My daughter just lost her iphone and i am unable to use the find my iphone app due to we were using the same icloud account. How can i able to find her phone.



iPhone 5c, iOS 10

Posted on Nov 4, 2019 3:22 PM

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Question marked as Top-ranking reply

Posted on Nov 4, 2019 3:35 PM

If "Find My iPhone" was ON on your daughters iPhone before she lost it, you should be able to find it by signing in with the Apple ID your daughters iPhone was logged into. Log in with that Apple ID on https://www.icloud.com and select "Find iPhone" on the welcome page. All Apple devices that have the same Apple ID and "Find my iPhone/iPad/Mac" turned on, can be found using that respective Apple ID if the device is online.


IMPORTANT: If your daughters iPhone is NOT online (WiFi or on a 3G/4G network), you will not be able to locate her iPhone using the "Find My iPhone" app.

1 reply
Question marked as Top-ranking reply

Nov 4, 2019 3:35 PM in response to rencel208

If "Find My iPhone" was ON on your daughters iPhone before she lost it, you should be able to find it by signing in with the Apple ID your daughters iPhone was logged into. Log in with that Apple ID on https://www.icloud.com and select "Find iPhone" on the welcome page. All Apple devices that have the same Apple ID and "Find my iPhone/iPad/Mac" turned on, can be found using that respective Apple ID if the device is online.


IMPORTANT: If your daughters iPhone is NOT online (WiFi or on a 3G/4G network), you will not be able to locate her iPhone using the "Find My iPhone" app.

How to find a lost i phone with the same icloud account

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