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Problems uninstalling Rapport from iMac

I want to remove Rapport from my Mac. When I run the uninstaller it asks me to type in characters from a CATPHA, but the CATPHA is blank. Anyone else had this issue and resolved it?


Rapport is really slowing my mac down.


iMac Pro

Posted on Nov 7, 2019 8:35 AM

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Question marked as Top-ranking reply

Posted on Nov 7, 2019 9:06 AM

Welcome!


What macOS version are you running?


Did anything improve when you clicked the "Try Another..." button? That should refresh the window.


Did you start with this support page:


https://www.ibm.com/support/knowledgecenter/en/SS7MJT_1930/ug/t_Uninstalling_Rapport_on_Mac.html


The CAPTCHA is not coming from Apple but from the Rapport Uninstaller so, other than asking you if you clicked buttons, there is not a lot we can do here. You need to contact Rapport support.

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Question marked as Top-ranking reply

Nov 7, 2019 9:06 AM in response to Mollyroe

Welcome!


What macOS version are you running?


Did anything improve when you clicked the "Try Another..." button? That should refresh the window.


Did you start with this support page:


https://www.ibm.com/support/knowledgecenter/en/SS7MJT_1930/ug/t_Uninstalling_Rapport_on_Mac.html


The CAPTCHA is not coming from Apple but from the Rapport Uninstaller so, other than asking you if you clicked buttons, there is not a lot we can do here. You need to contact Rapport support.

Problems uninstalling Rapport from iMac

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