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Can’t make calls

Hello please I just bought a new iPhone XS Max from a store , but I can’t make calls nor do anything call related , always displaying “call failed” seconds after I dial any line , what’s the problem

iPhone XS Max, iOS 13

Posted on Nov 11, 2019 9:30 PM

Reply
2 replies

Nov 12, 2019 9:18 AM in response to clifford109

Call Failed or Dropped Calls

In telecommunications, the dropped-call / Call-Failed rate (DCR) is the fraction of the telephone calls which, due to technical reasons, were cut off before the speaking parties had finished their conversational tone and before one of them had hung up (dropped calls or Call Failed). This fraction is usually measured as a percentage of all calls.


5 Reasons Your Phone Keeps Dropping Calls or encounter Call Failed and iOS update is not one of them,

  1. Your Signal Is Weak.
  2. It's Raining (Cats & Dog)
  3. The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  4. You've Misunderstood Your Signal Strength
  5. You are moving and the signal weakens while changing from one tower to another (Carrier's Handshake Issue)


Options Are...


Usually cheap phones demonstrate these behaviour because often they employ low-quality antennas that are vastly inferior to more expensive components, and at times battery quality impacts signal strength, too. And if you still encounter problems, calling your carrier's tech support line may offer clues as to reasons for your call failure or dropped calls.


Make a call with Wi-Fi Calling - Apple Support

https://support.apple.com/en-in/HT203032

Can’t make calls

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