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Issues with local disk & office for mac: cannot open, save, copy, or move files - error code 8003

I need some help with a recurring issue on my Mac (OS 10.15.1) which shows a number of symptoms. The main issues are:


  • cannot move or copy files from local disk or onto local disk (sometimes works when copying in two steps: first step makes a "ghost" and gives error message 8003 - second step allows me to replace ghost with the real file)
  • cannot open local office files (office program reacts but opens nothing; cloud files do open)
  • cannot save previously opened local office files (error message: "The file ... couldn't be opened")


The issues go away very temporarily after rebooting, but come back swiftly and so I do not have a real solution.


The problem seems to be connected to my local disk and to office for mac files.

MacBook Air 13", macOS 10.15

Posted on Nov 12, 2019 6:05 AM

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Posted on Nov 18, 2019 5:46 AM

Update: the issues seem to be entirely resolved after the most recent Microsoft Word and Powerpoint update (16.16.16).

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Issues with local disk & office for mac: cannot open, save, copy, or move files - error code 8003

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