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How does a customer deactivate their iCloud email account but nOT their Apple ID account? Their iCloud email address isn't their Apple ID username.
Anyone can simply sign out of iCloud on all devices, and stop using it (iCloud), without altering their AppleID for other Apple Services.
But you cannot delete an iCloud account without deleting the AppleID used to sign in to that iCloud account.
Anyone can simply sign out of iCloud on all devices, and stop using it (iCloud), without altering their AppleID for other Apple Services.
But you cannot delete an iCloud account without deleting the AppleID used to sign in to that iCloud account.
Does this help?
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621
And after you change it -
https://support.apple.com/HT204071
ASC - Late 2012 Mac mini, macOS 10.15.1; Watch, series 5 GPS/cellular, watchOS 6.1; iPad Air 2, ipadOS 13.2; iPhone 8+, iOS 13.2; TV 4th Gen, tvOS 12.4.1; HomePods, audioOS 13.2.1 and Airport Express w/ Airplay 2
You can't remove/change @iCloud.com, @me.com or @mac.com aliases.
Delete the iCloud Email BUT NOT the Apple ID Account, when the iCloud Email isn't the Apple ID Username
