You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Ashhlan
Ashhlan Author
User level: Level 1
4 points

Updating an iphone

When I got to update to 13.2.2 it's says unable to che k for update? I've tried many different things, any suggestions?

iPhone 8

Posted on Nov 12, 2019 11:41 PM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,962 points

Posted on Nov 13, 2019 12:56 AM

VPN or proxy connections might prevent your device from contacting the update servers.


Get help with over-the-air iOS updates - Apple Support


Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Get help with iOS update and restore errors - Apple Support


If you see an error when you update or restore your iPhone, iPad

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,962 points

Nov 13, 2019 12:56 AM in response to Ashhlan

VPN or proxy connections might prevent your device from contacting the update servers.


Get help with over-the-air iOS updates - Apple Support


Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Get help with iOS update and restore errors - Apple Support


If you see an error when you update or restore your iPhone, iPad

Reply

Updating an iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up