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Apple Pencil markup not appearing after email recipient opens PDF document

Simply put - any markup made to a .pdf with iOS native apps can only be seen when opened with another native apple application.


i.e.

  • saved a file to icloud
  • opened file on ipad pro and marked up with apple pencil - saved file
  • opened file on OSX desktop with preview - markup is visible
  • open same file with google chrome - no markup


The only solution I have found is to use a 3rd party PDF app.


Surely, I am doing something wrong? Having to leave the apple ecosystem for something as simple as this can't be real.


right?


Thanks for any help in advance!



iPad Pro, iOS 13

Posted on Nov 22, 2019 8:22 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2019 10:02 AM

Hello,


Try updating to iPadOS 13.2.3 to see if it resolves your problem.

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Apple Pencil markup not appearing after email recipient opens PDF document

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