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User profile for user: Obscurus1900
Obscurus1900 Author
User level: Level 1
4 points

App store

i can't access to the app store please help.

MacBook Pro 13", macOS 10.14

Posted on Nov 24, 2019 7:36 AM

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User profile for user: sterling r
sterling r
User level: Community Specialist

Posted on Nov 26, 2019 7:41 PM

Greetings Obscurus1900,


Thanks for visiting the Apple Support Communities! It seems you're unable to connect to the App Store on your Mac.


I suggest following the troubleshooting steps outlined here: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support


If further assistance is needed, it would be helpful to know more details on the behavior you experience when attempting to access the App Store, including any error message that is received.


Cheers.

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Question marked as Top-ranking reply
User profile for user: sterling r
sterling r
User level: Community Specialist

Nov 26, 2019 7:41 PM in response to Obscurus1900

Greetings Obscurus1900,


Thanks for visiting the Apple Support Communities! It seems you're unable to connect to the App Store on your Mac.


I suggest following the troubleshooting steps outlined here: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support


If further assistance is needed, it would be helpful to know more details on the behavior you experience when attempting to access the App Store, including any error message that is received.


Cheers.

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App store

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