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Credit balance

Hi

I want to change the region of my Apple ID account but I can’t because I have a credit balance of $0.99 that I can’t spend. I’m wondering if you can clear my credit balance so I can change the region.


Best,

iPhone 7, iOS 13

Posted on Nov 25, 2019 9:38 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2019 9:43 AM

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


Option #1:

The above link used to have this information but now no longer exists in this form. - "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [https://support.apple.com/HT201266]. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card."


Option #2:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

iTunes Customer Service Contact, click here --> https://www.apple.com/emea/support/itunes/contact.html


1 reply
Question marked as Top-ranking reply

Nov 25, 2019 9:43 AM in response to AhmedHasan96

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


Option #1:

The above link used to have this information but now no longer exists in this form. - "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [https://support.apple.com/HT201266]. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card."


Option #2:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

iTunes Customer Service Contact, click here --> https://www.apple.com/emea/support/itunes/contact.html


Credit balance

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