You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ios13 mail app change

After updating to ios13, mail app now opens a tiny safari page overlay in the message instead of allowing the link to redirect and open the full safari site. I don’t know how to close this so I can read my mail. Anyone else having this problem, if you have figured out what to do, please let me know. I find this very annoying. I prefer for any email link to redirect me to the safari site rather than pulling up this tiny side page blocking my email...this to me is weird...but maybe I’m missing something?? Thank you.

Posted on Nov 26, 2019 4:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2019 4:16 PM

Welcome to the community.


Simply tap - don’t touch and hold. Within the new iPadOS, the longer touch-and-hold gesture now invokes an action menu - and message preview window.


I hope this helps to resolve your usability issue.

1 reply

Ios13 mail app change

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.