You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID

Hello, I have a problem: recently changed Apple ID on iPhone. Everything seems to be configured, but as soon as I want to update the application, it asks for the password from the old Apple ID. how to reconfigure?

Posted on Nov 27, 2019 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2019 11:35 AM

Did you do a name change to an existing Apple ID or create a new ID?


If you have changed your ID or password, have you followed the steps in this article? Sign out of the App Store/iTunes and back in.


What to do after you change your Apple ID or password - Apple Support     


If you created a new ID, those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

1 reply
Question marked as Top-ranking reply

Nov 27, 2019 11:35 AM in response to 007Wetneb-6

Did you do a name change to an existing Apple ID or create a new ID?


If you have changed your ID or password, have you followed the steps in this article? Sign out of the App Store/iTunes and back in.


What to do after you change your Apple ID or password - Apple Support     


If you created a new ID, those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.