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Terisia57 Author

Level 1

4 points

Sometimes App Store ask for an old email password for update. Don’t remember password and can’t reset.

Sometimes App Store ask for an old email password to update,can’t remember password and can’t update from my iPhone.

iPad, iOS 10

Posted on Nov 29, 2019 1:32 PM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Nov 30, 2019 12:37 AM

Why can't you reset its password : If you forgot your Apple ID password - Apple Support ? All downloads are permanently tied to the account that downloaded them, so only that account can download updates to its apps.

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Sometimes App Store ask for an old email password for update. Don’t remember password and can’t reset.

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