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Hacked

I just received a phone call and stated my apple account had been hacked and press 1 when connected was asked why I was calling and he stated I was hacked by someone in Germany have I shared my sign in information to which I stated no was instructed to turn on my computer to which I ended the call. Was there a problem on my account? Thank you

Posted on Nov 29, 2019 4:55 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2019 4:56 PM


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 29, 2019 4:56 PM in response to Ancientaliens


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Hacked

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