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apple support email

I want to confirm if my apple id has been locked, and if so why? I been getting emails from apple support but they look fake. Please let me know. Thank you.

iPhone 11, iOS 13

Posted on Nov 30, 2019 10:13 AM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,334 points

Posted on Nov 30, 2019 10:14 AM

Apple does not send such messages.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

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