wmdix1935 Author

Level 1

8 points

Sidecar issue

I can't get my MacBook Pro (Catalina) and new iPad (7th Gen) to connect using Sidecar. It doesn't show up in the preferences menu. I have everything turned on, I'm sure. Any help?

Posted on Nov 30, 2019 1:50 PM

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8 replies

Level 10

103,437 points

Dec 1, 2019 7:26 AM in response to wmdix1935

Hello,

MacBook Pro 2018 is supported by Sidecar. Please verify that your iPad and MacBook Pro are signed in with the same Apple ID. Have you tried physically connecting your iPad to your MacBook Pro using its USB lead? You can then open System Preferences > Sidecar.

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Level 10

103,437 points

Nov 30, 2019 2:49 PM in response to wmdix1935

Hello,

What is your MacBook's exact model number?

Choose the Apple Menu  > About this Mac

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Level 10

81,525 points

Nov 30, 2019 6:45 PM in response to wmdix1935

You need a 2016 MacBook Pro or newer.

What year is your MacBook Pro.

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wmdix1935 Author

Level 1

8 points

Nov 30, 2019 9:48 PM in response to MichelPM

It's a 2018

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wmdix1935 Author

Level 1

8 points

Nov 30, 2019 9:49 PM in response to QuickPost

It's a 2018 model, so it should work, right?

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Level 10

81,525 points

Nov 30, 2019 11:23 PM in response to wmdix1935

Yes.

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wmdix1935 Author

Level 1

8 points

Dec 1, 2019 2:07 PM in response to QuickPost

Hello-- Thanks for your suggestion to connect through USB; that worked fine. I don't know why I couldn't do it through WiFi as instructed.

Will

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Level 10

103,437 points

Dec 1, 2019 2:11 PM in response to wmdix1935

Most likely your Wi-Fi router was filtering the signal.

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