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I received a questionable email from Apple. I believe it to be fraudulent, but I am Unable to forward the email. Any suggestions?

I received an email from Apple that I believe to be fraudulent. I am unable to forward that email to Apple for verification. Any suggestions?

iPad 2, iOS 9

Posted on Dec 1, 2019 2:49 PM

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Question marked as Top-ranking reply

Posted on Dec 1, 2019 2:52 PM

Look at the actual email address that it is from and if it isn't from @apple.com then it is a scam or go to https://support.apple.com/en-us/HT204759 to learn more about avoiding scams.

2 replies

Dec 1, 2019 4:25 PM in response to Amaturemale

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Identifying legitimate emails from the iTunes Store

I received a questionable email from Apple. I believe it to be fraudulent, but I am Unable to forward the email. Any suggestions?

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