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Cannot open any files in File App due to security restrictions

All of a sudden I can‘t open any MS Office files or pdf from the file app anymore. Everything works fine if I open the files from Onedrive, where they are located. If they are on iCloud, it doesn‘t work.

The message I get with Office: „Your organization does not allow you to open this data here.“.


Running iPad OS 13.2.3 on an iPad Pro 12.9.


iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Dec 2, 2019 11:11 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2019 8:43 AM

Hello,


Have you tried restarting iPad?


Restart your iPhone, iPad, or iPod touch - Apple Support

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Cannot open any files in File App due to security restrictions

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