You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem to do an in app purchase

Hi!

I got this message when I try to do an in app payment on myn iPad air2. I have tried to solve it but can't find what's wrong.

I have the same payment method on my iPhone 8 plus and there it function.

"It is impossible to make payments with this device. Please check device configuration and try again."

What to do? Please help me!

Best regards Jan

iPad Air 2 Wi-Fi

Posted on Dec 2, 2019 8:27 PM

Top-ranking reply

Level 10

103,365 points

Posted on Dec 3, 2019 8:50 AM

Hello,

I suggest that you reach out to Apple for assistance.

View in context

Similar questions