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evelynrmsdz Author

Level 1

4 points

After the latest software upgrade to my iPhone, I have been unable to sign in to my mail icon what is the problem?

After latest software update to my iPhone 6, my mail washing pushing through. I researched and followed some of the tips one of which included deleting the mail app and reinstalling. Now I cannot get pass the welcome to mail and the different platforms. I hit iCloud and when I put my Apple ID it says that email is already in the system and fails to sign me in. How can I correct this?

iPad Air 2, iOS 13

Posted on Dec 9, 2019 8:57 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Dec 9, 2019 12:58 PM

Does the account show in Settings/Passwords & Accounts? If so, is it enabled?

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After the latest software upgrade to my iPhone, I have been unable to sign in to my mail icon what is the problem?

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