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User profile for user: Jamesbradford216
Jamesbradford216 Author
User level: Level 1
4 points

Billing charges

Looking to find out what charge is for ref # 0100438422 or # 24692169310100438422148

apple.com/bill

Apple TV 4K, tvOS 13

Posted on Dec 9, 2019 9:14 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
471,741 points

Posted on Dec 9, 2019 10:22 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, the following has instructions and includes information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
471,741 points

Dec 9, 2019 10:22 AM in response to Jamesbradford216

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, the following has instructions and includes information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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Billing charges

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