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Since updating to the latest iOS I can’t download anything on the App Store. Can’t update, can’t install. I have credit/ data etc. I also go into settings and when I click anything App Store related it also freezes. Arrrrggghh Tried signing out of my account and same problem.
Have tried downloading via wifi and it’s not on a VPN or captive/ secure networ either.
have tried steps in link. Something has happened since the update because prior to that it was fine. Have gone through the steps via the link to no avail.
The apps don’t even have the usual downloading clock when you install/ update apps- cant pause or resume/ anything see pics for what it does when it freezes.
Can’t touch anything App Store related in settings without the phone freezing. See picture (just stays grey until I can eventually click out of it)
Have tried downloading via wifi and it’s not on a VPN or captive/ secure networ either.
have tried steps in link. Something has happened since the update because prior to that it was fine. Have gone through the steps via the link to no avail.
The apps don’t even have the usual downloading clock when you install/ update apps- cant pause or resume/ anything see pics for what it does when it freezes.
Can’t touch anything App Store related in settings without the phone freezing. See picture (just stays grey until I can eventually click out of it)
Hey there Toughski,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues downloading apps from the App Store. I’ll be happy to help.
Try downloading an app over a Wi-Fi network and see if this helps. Make sure it’s not on a VPN or captive network as this may cause issues as well.
If that doesn’t help, go through the steps in this link:
If you can’t download or update apps on your iPhone or other Apple device
Let me know if this helps.
Oh my goodness all It needed was a restart! Lol
Thankyou for your help.
Can’t connect to app store
