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I have tried to download apps to iPhone but they keep asking me to put in password from previous owner

I have tried to download apps but it want download keeps asking id for previous owner but it want take the password please help me im desperate.





[Edited by Moderator]

Posted on Dec 10, 2019 3:23 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2019 3:30 PM

If you have a used phone that was not wiped clean and had apps preinstalled they are “owned” by the account that they were downloaded with forever. Your only option is to delete them, restart the phone, then redownload or purchase them.

2 replies

I have tried to download apps to iPhone but they keep asking me to put in password from previous owner

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