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Trying to restore an iPad and keep getting 'an unknown error occurred (2010)" Anyone else experience this before?

Trying to restore an iPad and keep getting 'an unknown error occurred (2010)" Anyone else experience this before?

iPad 2, iOS 9

Posted on Dec 15, 2019 6:27 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2019 6:44 PM

Hello,


Please refer to the following Apple Support documents.


Get help with iOS update and restore errors - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

1 reply

Trying to restore an iPad and keep getting 'an unknown error occurred (2010)" Anyone else experience this before?

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