Lost most of my contacts with new update
I’ve lost the majority of my contacts after I updated my iOS yesterday. I can go in and add them back and then they just disappear again...help as I need my contacts back!
iPhone 7 Plus, iOS 13
User profile for user:
Nicholas_B2
User level:
Community Specialist
Hello Strongerthanthis,
Welcome to the Apple Support Communities. I understand contacts are missing and will do what I can to help.
Here are some suggestions that you can try:
- Try to Restart your iPhone
- Confirm that your iPhone is updated to iOS 13.3 by going to Settings > General > About.
- Navigate to Settings > Passwords & Accounts and make sure that your contacts are enabled for the accounts that you use.
- Make sure that all groups are turned on in Contacts app > Groups.
- If you use an email account that is an IMAP account with your contacts (like Gmail), try signing out and back in to the account in Settings > Passwords & Accounts. Tap the selected account and delete it, then add it back.
Don't hesitate to leave another message if you still see the same thing. Thanks.