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IPAD LOCK

Bought a very good second IPAD online but unable to have it unlocked because it is associated with previous owner I don't know.

How do I remove the credentials of the previous owner?

I know the MAC address but doesn't know the serial number.

Any assistance?

Posted on Dec 24, 2019 3:14 AM

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Question marked as Top-ranking reply

Posted on Dec 24, 2019 3:58 AM

mac address and serial number will be of no help


the activation lock is a theft protection and the lock is on apples servers not on the device itself

Turn off Activation Lock - Apple Support


maybe try https://getsupport.apple.com/ and or Genius Bar Reservation and Apple Support Options - Apple

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IPAD LOCK

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