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DanielKaliqi Author

Level 1

9 points

Camera and face id not working after ios 13.3 update

My camera and face id is not working after i updated to ios 13.3 to my iphone x. I tried everything and still no result.

Posted on Dec 24, 2019 1:28 PM

Top-ranking reply

WhisperingWempe

Level 3

766 points

Posted on Dec 24, 2019 1:43 PM

Hi,

Please try:

1. Restart your iPhone ;

2. Force restart your iPhone;

Here are some general troubleshooting steps :

https://support.apple.com/en-us/HT203040

https://support.apple.com/en-us/HT208114

If issue is not resolved, please contact Apple support.

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Camera and face id not working after ios 13.3 update

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