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Level 1

4 points

What the problem?

Look at this video. What the problem? iOS 13.2.3 IPhone 11

iPhone 11, iOS 13

Posted on Dec 25, 2019 5:27 AM

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Level 10

150,234 points

Posted on Dec 25, 2019 5:47 AM

Before you schedule an appointment at your Apple Store Genius Bar, reboot it:

Press and quickly release volume up button

Then press and quickly release volume down button

Then press and keep holding the power button (keep holding past swipe to power off) until you see the Apple Logo, then let go

This happened to a friends iPhone 11 and rebooting it resolved this and it has never come back.

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