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jeannè Author

Level 1

4 points

Lost password for screen time

I need to reset the passcode for my child’s screentime restrictions on her iPhone XR. It’s been reset (by a friend) and we can not figure out or change the code to put her restrictions back in place.

iPhone XR

Posted on Dec 28, 2019 12:44 PM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Dec 28, 2019 12:56 PM

If you cannot remember the original passcode, you cannot change it without restoring the iPhone to factory and setting it up as new. You cannot use a backup, as the passcode is in the device backup. Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

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Lost password for screen time

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