How can I delete the data from a lost iPhone if the phone is offline
How can I delete the data from a lost iPhone if the phone is offline
iPhone 8, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
How can I delete the data from a lost iPhone if the phone is offline
iPhone 8, iOS 13
See "Remotely erase a device" and the paragraphs that follow it here.
See "Remotely erase a device" and the paragraphs that follow it here.
As it states, the Erase is pending. Your lost iPhone needs to be online to receive the command to erase itself. Until it gets online via Wi-Fi or Cellular, it will not be able to receive the command to erase. I know it is frustrating however you will have to wait for it to complete the Erase. Note that there is always a possibility that you may not be able to execute the Erase command at all should your lost iPhone does not get online for various reasons.
Axel F.
Thanks Alex. At this point can the person who has my phone access my information on the phone? I live in NYC and can see where the phone is but unfortunately it is a sketchy building and it is not like I can knock on all the doors to retrieve the phone. I ended up buying a new one.
I am sure that you had a passcode setup for your iPhone. To access your information they will need to figure out the passcode. If you can locate it then can you report it to the authorities at least. See what they can do? Please do not go there yourself given the location. Continue to issue Erase command as well.
To be on the safe side, Change your Apple ID password and do not remove the device from your Apple ID because that will allow someone to activate the phone without a key to the activation lock.
Axel F.
I did that 2 days ago and it says “Erase Pending” the only options I have are Cancel Erase or Remove This Device
I do appreciate your response!
How can I delete the data from a lost iPhone if the phone is offline