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New Apple Watch Series 3 won't pair with any iPhone I try it on

Got a new Apple watch series 3 and it won't pair with any I phone I try it on. It says watch needs to be updated. When you tell it to update it just goes to unpairing phone. Tried it on two I phones running IOS 12.4.4. Tried factory reset on watch didn't help. Tried manual pairing didn't help and tried to respond with update later and still just unpairs .



[Re-Titled by Moderator]

Apple Watch

Posted on Dec 29, 2019 10:00 AM

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Question marked as Top-ranking reply

Posted on Dec 29, 2019 10:23 AM

The current shipping Apple Watch Series 3 and 5 require an iPhone 6s, SE, 7 or newer running iOS 13.


If you have an iPhone 6 or older, it will not pair.


Apple Holiday Return Policy (Purchase between: 15-Nov-2019 thru 25-Dec-2019, Return by 8-Jan-2020)

All purchases made before November 15, 2019 and after December 25, 2019, are subject to the Standard 14-day Return Policy.

https://www.apple.com/shop/help/returns

2 replies
Question marked as Top-ranking reply

Dec 29, 2019 10:23 AM in response to justpeachie

The current shipping Apple Watch Series 3 and 5 require an iPhone 6s, SE, 7 or newer running iOS 13.


If you have an iPhone 6 or older, it will not pair.


Apple Holiday Return Policy (Purchase between: 15-Nov-2019 thru 25-Dec-2019, Return by 8-Jan-2020)

All purchases made before November 15, 2019 and after December 25, 2019, are subject to the Standard 14-day Return Policy.

https://www.apple.com/shop/help/returns

Dec 29, 2019 1:42 PM in response to justpeachie

A new apple watch 3 or 5 will NOT pair with an iphone 6 or lower,apple watch 3 and 5 have software version watchos6 on them,this requires an iphone with ios13 or higher on them.Iphones with ios13 are an iphone 6s, or higher.Iphone 6 can only update to ios12 maximum.

New Apple Watch Series 3 won't pair with any iPhone I try it on

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