You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why is my facetime keep failing

Why is my FaceTime keep failing even though I reset everything after trying to fix it and it still does it

iPhone 7, iOS 13

Posted on Dec 29, 2019 9:38 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2019 9:40 PM

I am assuming that you are having trouble activating FaceTime. If you believe that my assumption is correct then please try the steps listed in this document If you get an error when trying to activate iMessage or FaceTime - Apple Support

If this recommendation does not work then let us know with a little more details so we can address your issue accordingly. Thanks.


Axel F.

2 replies
Question marked as Top-ranking reply

Dec 29, 2019 9:40 PM in response to deangelo98

I am assuming that you are having trouble activating FaceTime. If you believe that my assumption is correct then please try the steps listed in this document If you get an error when trying to activate iMessage or FaceTime - Apple Support

If this recommendation does not work then let us know with a little more details so we can address your issue accordingly. Thanks.


Axel F.

why is my facetime keep failing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.