You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

JohnLosew Author

Level 1

4 points

iTunes purchases

whenever I go to buy something it keeps saying “purchase cannot be completed” and tells me to visit iTunes support for more information. Any idea what to do?

iPhone 8, iOS 13

Posted on Dec 31, 2019 6:31 PM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Jan 1, 2020 2:31 AM

If you haven't already done so do as instructed and contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Get Support down the page)

View in context

iTunes purchases

Similar questions