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Screen time stopped working

Screen time stopped working I can’t see the screen time or manage it for my children anymore! Their names don’t show up in settings screen time!

iPhone X, iOS 13

Posted on Jan 2, 2020 2:45 PM

Top-ranking reply

chris_g1

Community Specialist

Posted on Jan 6, 2020 8:58 AM

Hello, Katie jefferies!

Thank you for using the Apple Support Communities!

If I'm understanding your post correctly, Screen Time has stopped working on your iPhone and you're not able to see your children's names anymore.

Make sure that all devices are completely up-to-date with the latest version of iOS. You can find out by going to Settings > General > Software Update.

Try restarting your iPhone and your children's devices as well to see if that helps. A lot of issues are easily resolved by restarting your iPhone:

Restart your iPhone

I hope this helps you!

Cheers.

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Screen time stopped working

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