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click on zoom green dot lose all control - shut off repeats

click on zoom green dot, lose all control - cut power, repeats. need help to delete green dot action?

Posted on Jan 3, 2020 10:36 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2020 11:55 AM

Hello,


Try this & let us know what happens..


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

3 replies
Question marked as Top-ranking reply

Jan 3, 2020 11:55 AM in response to hap2137

Hello,


Try this & let us know what happens..


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

click on zoom green dot lose all control - shut off repeats

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