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Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
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On my iPad Pro with iPad OS 13.3, when I connect Logitech Pebble Bluetooth mouse the Smart Keyboard folio starts malfunctioning. On screen keypad pops up and keys like ‘j’, ‘m’ do not work on Smart Keyboard folio.
smart keyboard folio also does not appear in Bluetooth devices list, while I see Apple Pencil and mouse in the list.
iPad Pro, iOS 13
Hello,
This is due to you enabling the feature Mouse Keys in AssistiveTouch. As it states, this feature should only be used if you intend to move the pointer cursor with certain keys on a keyboard instead of a physical mouse.
If your iPad’s keyboard does not work when using a mouse on iPadOS 13 - Apple Support
Hello,
This is due to you enabling the feature Mouse Keys in AssistiveTouch. As it states, this feature should only be used if you intend to move the pointer cursor with certain keys on a keyboard instead of a physical mouse.
If your iPad’s keyboard does not work when using a mouse on iPadOS 13 - Apple Support
In addition, the Smart Keyboard is not a Bluetooth device, that is why it does not show up in Bluetooth. It works with a physical connection to the back of the iPad.
Thanks, this was very helpful, I have disabled the mouse key and everything works fine.
Wish Apple support guys also had the know how, it would have saved a lot of time.
You are very welcome!
Smart Keyboard folio and Bluetooth mouse
