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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I changed the photo for my apple profile on my phone. When I open my contact card it shows the new photo but when my phone is prompting me to share my info and photo with people I am messaging it shows my old photo. How do I correct this?
iPhone 7, iOS 13
Hi Epictetus_,
Thank you for using the Apple Support Communities! I understand your photo is not updating for Name and Photo Sharing in the Messages app. I'd like to help.
It sounds like you updated your photo through Settings > [your name], and your Contact Card was updated, but not the photo for the Messages app. I would like to clear your previously used photos for the Messages app, and start fresh. To do this, open Settings > Messages > Share Name and Photo, then tap Edit below the existing photo. From there, you will tap Edit under your photo once more, then continue to tap Delete on each photo that may pop up, to remove any older photos. Once those are removed, it should take you back to the screen that shows a blank circle. Tap All Photos > select the album where your photo is located. Once you move and scale your desired photo, tap Choose. Select a filter, if desired, and then tap Done. You may be prompted with an alert that asks, 'Use This Photo Everywhere?'. You can choose your preference. Use Messages on your iPhone, iPad, or iPod touch - Apple Support.
Keep me posted on the results. Regards.
Hi Epictetus_,
Thank you for using the Apple Support Communities! I understand your photo is not updating for Name and Photo Sharing in the Messages app. I'd like to help.
It sounds like you updated your photo through Settings > [your name], and your Contact Card was updated, but not the photo for the Messages app. I would like to clear your previously used photos for the Messages app, and start fresh. To do this, open Settings > Messages > Share Name and Photo, then tap Edit below the existing photo. From there, you will tap Edit under your photo once more, then continue to tap Delete on each photo that may pop up, to remove any older photos. Once those are removed, it should take you back to the screen that shows a blank circle. Tap All Photos > select the album where your photo is located. Once you move and scale your desired photo, tap Choose. Select a filter, if desired, and then tap Done. You may be prompted with an alert that asks, 'Use This Photo Everywhere?'. You can choose your preference. Use Messages on your iPhone, iPad, or iPod touch - Apple Support.
Keep me posted on the results. Regards.
chris_g1,
Good advice. It was frustrating initially because when I went got through all of the settings subsections, it showed that the photo I was using is the new one. I went ahead and deleted it anyways and re-uploaded it as you suggested and that prompted the system to ask if that was the new photo I want to use. I have checked with several people and it seems to be working.
Thanks a lot!
Photo associated with Apple messages
