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IPad Air is Locked

I updated my IPad Air but cannot restart it because I forgot my Passcode.

iPad Air, iOS 9

Posted on Jan 6, 2020 10:26 AM

Top-ranking reply

Level 10

103,365 points

Posted on Jan 6, 2020 10:27 AM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

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