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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I'm Safari lately, my mouse turns into a colorful spinning ball. Sometimes it'll freeze up the page and I have to reload. Sometimes that works other times not. Then there are times the spinning ball doesn't interfere with my typing or reading and doesn't freeze page but after awhile it does plus it's annoying as ****. I've deleted history, caches to no avail. I have a strong Wi-Fi. I'm at a loss what to do to fix it.
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
Run EtreCheck and post the report here please.
Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.
Click on the bouncing EtreCheck icon in the Dock.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy to Clipboard” .
Paste it into the reply.
No anti-virus. Don't even know what a VPN is. Seemed to do ok with the new admin but I didn't even know if I was safe mode but it was super slow and jerky. This is my first Mac so while I'm a whiz on Windows not so much on Macs.
Etrecheck. Click the link dominic posted and the download is at the top.
Which Download? Apple store or EtreCheck?
Round colorful spinning ball won't go away.
