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jillyvn Author

Level 1

12 points

New iPhone 11 - Files App storage is wrong

I have a new iPhone 11 and my storage estimate seems wonky as I've not added anything. It appears all to be in the files app. According to my settings, I have 37.7 gb of storage used. When I click in, the Files app shows 19.38 gb of documents. However, inside the Files app itself, I can find nothing to account for this large amount of data. Am I missing something? I've checked all my other apps and I have no large files I can find on my phone anywhere.

Thanks in advance.

iPhone 11, iOS 13

Posted on Jan 13, 2020 9:05 PM

Top-ranking reply

jillyvn Author

Level 1

12 points

Posted on Jan 13, 2020 9:12 PM

Ok, so on a whim I deleted the Files app and reinstalled it and the problem resolved. I'm leaving this here in case anyone else has the same issue as I could not find an answer anywhere using google-fu.

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New iPhone 11 - Files App storage is wrong

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