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Unknown access apple ID

Hi there,

I received an email saying that someone has logged into apple account.

I have tried to go in and change my password, by answering the security questions. however it say I have tried too many times. Which i haven't.


I haven't had an iPhone for approx. 7 years now.


Could you please assist on what to do.


Many thanks.


Tammy.

Posted on Jan 17, 2020 12:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2020 1:33 PM

You should be able to try to change the password in about 24 hours. When trying to change the password, did you get any error messages?



1 reply

Unknown access apple ID

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