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Someone hacking my Apple ID account

I believe someone has hacked my account and paid for stuff through it. I noticed some things on my yahoo account of receipts from games and ect. I know I did not buy those games.

iPhone XS Max, iOS 13

Posted on Jan 19, 2020 1:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2020 1:20 PM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

2 replies
Question marked as Top-ranking reply

Jan 19, 2020 1:20 PM in response to Jazminey21

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

Jan 19, 2020 1:24 PM in response to Jazminey21

Also note the following regarding the receipts on yahoo. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

Someone hacking my Apple ID account

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