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ryguy2020 Author

Level 1

4 points

MBP 16" Severe Integrated Keyboard input lag with Catalina 10.15.2

I bought a new 16" last month (mid December) and since then I consistently experience keyboard lag when typing in Notes, composing an email in the Mail app, or even basic text editors. Its' very frustrating to experience up to a full second lag when typing.

It's most prominent I notice when I shift from typing very fast to using the Delete/backspace. I will hit the Delete key a few times, and the transition from typing to backspacing takes a good full second.

I've tried disabling Font Smoothing (which I shouldn't have to do with a dGPU and 32GB of RAM).

I wonder if it has something to do with the integration of typing with the predictive text suggestions of the TouchBar. Either way, for a brand new MBP, this is really disappointing to say the least.

Anyone else experiencing this?

MacBook Pro with Touch Bar

Posted on Jan 21, 2020 8:02 AM

Top-ranking reply

Kappy

Level 10

361,837 points

Posted on Jan 21, 2020 1:10 PM

The machine is under warranty. Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).

"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]

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MBP 16" Severe Integrated Keyboard input lag with Catalina 10.15.2

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