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What if you follow all recommended steps but still get an error message unable to connect?

I cannot get one of my iPads to act as a remote in Keynotes' on another iPad. I followed all instruction but they will not connect. They show up in each other’s Bluetooth settings but will not connect.


iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jan 21, 2020 9:09 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2020 2:42 PM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

1 reply

What if you follow all recommended steps but still get an error message unable to connect?

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