You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

neidy161 Author

Level 1

4 points

Unauthorized purchases

My son made some unauthorized purchases on Fortnite how can I request a refund it’s almost $300?

iPhone 8 Plus

Posted on Jan 22, 2020 4:29 PM

Top-ranking reply

lobsterghost1

Level 10

150,330 points

Posted on Jan 22, 2020 4:34 PM

You can contact iTunes Support and ask them, but if your son had the ability to make the purchases, they weren't really unauthorized. Did he do do this on your phone or on his phone? If on his phone, are you not using Parental Controls on that phone?

Contact iTunes Support by either calling Apple directly at 1-800-MY-APPLE or via this link --> iTunes - Official Apple Support

View in context

Unauthorized purchases

Similar questions