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Safari Redirects to alphashoppers

Every time I search in Safari on my MacBookAir OS High Sierra I get redirected to this website: https://www.alphashoppers.co/search/search.html?partid


I already used Malwarebytes and isn't working. Is there another solution ?


Thank you!

MacBook Air 13", macOS 10.13

Posted on Jan 23, 2020 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2020 10:14 AM

I am aware that you have scanned with Malware bytes for Mac.



 1. Check for adware.


     Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

     For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.


     Remove unknown profiles (1), unknown login items(@) unknown extensions(3), reset search engine (4)

     and reset Homepage (5 & 6)  listed under Additional steps.


2. Additional steps to take, if necessary.


  1. Remove unknown profiles.

      System Preferences > Profiles

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

  2. Remove unknown Login item.

       System Preferences > Users & Groups > Login items

       Authenticate and unlock the lock.

       Highlight the unknown login item and click the “-“ button at the bottom left to remove it.   


  3. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

  4. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


      Change Home Page

  5. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac  


Section: Check other browser settings.

    6. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/

   7. Remove unknown cookie/cache

       Safari > Preferences > Privacy

      “Remove stored cookies and data: Click Manage Website Data, 

       select one or more websites, then click Remove or Remove All”

       Manage cookies and website data in Safari on Mac

   8. Shutdown the computer from  menu. Start your Mac using the Power button.

5 replies
Question marked as Top-ranking reply

Jan 23, 2020 10:14 AM in response to JGRC

I am aware that you have scanned with Malware bytes for Mac.



 1. Check for adware.


     Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

     For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.


     Remove unknown profiles (1), unknown login items(@) unknown extensions(3), reset search engine (4)

     and reset Homepage (5 & 6)  listed under Additional steps.


2. Additional steps to take, if necessary.


  1. Remove unknown profiles.

      System Preferences > Profiles

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

  2. Remove unknown Login item.

       System Preferences > Users & Groups > Login items

       Authenticate and unlock the lock.

       Highlight the unknown login item and click the “-“ button at the bottom left to remove it.   


  3. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

  4. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


      Change Home Page

  5. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac  


Section: Check other browser settings.

    6. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/

   7. Remove unknown cookie/cache

       Safari > Preferences > Privacy

      “Remove stored cookies and data: Click Manage Website Data, 

       select one or more websites, then click Remove or Remove All”

       Manage cookies and website data in Safari on Mac

   8. Shutdown the computer from  menu. Start your Mac using the Power button.

Jan 23, 2020 10:46 AM in response to JGRC

If steps posted above don't help:


      Download EtreCheck, and run it. This app can also remove adware and other malware.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

Safari Redirects to alphashoppers

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