Unable to access mail in time machine backup

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Level 1

17 points

Unable to access mail in time machine backup

I have attempted to restore an email in time machine, I have retrieved other lost files by opening the folder, then time machine, going back to a date before deleting and then passing restore. Unfortunately after opening Mail and selecting inbox, then time machine, there are no messages to view, no way to go back in time, and the restore button is unlit. Any help would be greatly appreciated. I am using a Lacie 2TB mobile hard drive after the failure of my Airport time capsule.

Posted on Jan 26, 2020 4:09 AM

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Answer 1

Ziphoid Author

Level 1

17 points

Jan 26, 2020 6:03 AM in response to QuickTimeKirk

Sorry! this is where I show my ignorance. I had presumed that the mail came into my inbox, from here I use several folders for saving them, I can still access my mail when disconnected from the internet. I use BT and I believe it is an IMAP service.

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Answer 2

Ziphoid Author

Level 1

17 points

Jan 26, 2020 6:18 AM in response to QuickTimeKirk

Thanks, still confused, if the files are only on the server how can I access them when not on the web. One of those unfathomable (for me) problems. Thanks anyway,

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Answer 3

Jan 26, 2020 4:20 AM in response to Ziphoid

If you are using IMAP then your email is on your mail server and not on your machine.

Once you have a working machine just log into the mail program of your choice and your mail should download .

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Answer 4

Jan 26, 2020 6:06 AM in response to Ziphoid

If you went to a library on a machine you never used before you can still view your email on the server.

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Answer 5

Ziphoid Author

Level 1

17 points

Jan 26, 2020 6:11 AM in response to QuickTimeKirk

Thanks, sorry still a bit thick, I realise I can access the emails on the servers web site, but if I can access in Mail, why aren't they in Time Machine?

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Answer 6

Jan 26, 2020 6:13 AM in response to Ziphoid

Time Machine only backs up files stored on the computer.

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Unable to access mail in time machine backup

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