You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t get refund from Apple

I am trying to get a refund for a app I purchased that didn’t work. I requested one, but got declined. I have tried twice, and Apple still hasn’t confirm my refund request. I paid $2 for this app, and am very frustrated that I couldn’t get my money back. Does anyone have any solutions for this problem?

iPhone XR, iOS 13

Posted on Jan 27, 2020 7:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2020 7:42 AM

Technically, all app sales are final. Apple is not obligated to give you a refund. I'd suggest leaving a review for the app that didn't work, maybe reaching out to the developer. But, by now, you've wasted far more than $2 worth of your time trying to get a refund. I'd say it's time to write it off.

1 reply
Question marked as Top-ranking reply

Jan 27, 2020 7:42 AM in response to ShinyEmerald360

Technically, all app sales are final. Apple is not obligated to give you a refund. I'd suggest leaving a review for the app that didn't work, maybe reaching out to the developer. But, by now, you've wasted far more than $2 worth of your time trying to get a refund. I'd say it's time to write it off.

Can’t get refund from Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.